FIX Google Play Store app problems
Fix Google Play Store not responding server error. The “Google play store” app is one of the most important apps on your mobile devices such as; smartphones and tablets. Whether you are running Android, because it is where you download your favorite apps both free or paid. Yet, sometimes it gives you a headache. Suddenly, it won’t open, and worst, it displays no signs of problems or any error that would help you diagnose the problem. It will just not respond when clicked.
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4 Possible reasons, why Google play cannot be opened.
- Google plays cache problems.
- Google play services cache issues.
- Your Google account not synced or wrong account input.
- Download manager is disabled.
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How to Fix and solve Google play’s “cannot be opened problems?”
Here is the step by step guide on how to fix Google Play Store:
1. Clear Google Plays cache, data cache and uninstall updates.
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Go to your mobile phone’s “settings” —–>>>>select ”Apps” or “Application Manager”. (Options are dependent on what brand of mobile phone you are using). Then, choose “Google play store”. Another window opens at the right-side of your mobile’s screen which displays all information about Google play and the options to “Force stop”, “Uninstall Updates”, “Clear Data” and “Clear cache”.
- Now clear the cache of Google play store by pressing “clear cache button”.
- Second, delete the “Data cache” trough “clear data button”
- Then, “uninstall updates” of your Google play store app.
Following the instructions above should Fix your Google play store app now. Nevertheless, if the problem continues, take a look at number 2 instructions below.
2. Clear the cache of the Google Services.
Go back to “settings” —->>>“Apps”, repeat the instruction above (number 1) on how to remove Google play store cache but this time in “Google Services”.
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3. Re-sync your Google account.
You can simply remove your Gmail account by going to your phone’s “Settings” —>>> “Accounts” —>>> “Google” —->>> Select the account that you used for Google play then click “remove”. Confirm the removal and reboot your Smartphone. After the restart, re-sync your gmail account by going to “settings” —>>>“account” —>>> “add account” —>>>“google”. You should be able to fix and run your Google play app now. Still, Google play won’t run? Take the ultimate step below.
4. Check and enable your “Download manager”
Fix Google Play Store by enabling its “Download Manager”
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Go to “settings” —>>> “apps” or “app manager” click “all apps” then scroll down until you see “download manager” usually it is located at the bottom. Enable it and you are ready to go. You can now open your “Google play store app” again. Any more suggestions on, “how to solve google play app problems? Feel free to discuss it on the comment board below.
dan says
February 4, 2017 at 1:55 pm
why does Google play store don’t work on my phone?
I.C Tiempo says
Hi Dan, it should be working unless there are problems with your phone or Android OS. If none of the above solved your Google Play problem, please have your phone checked by a technician or go to your phone’s service center.
Lorena says
Thank you for this! It worked
Harry says
hi I have a huawei g521-l076 which is a Chinese mobile but it is still android and when I try to open google play it wont open any help?(I install google play with a Chinese application called “app center”)
I.C Tiempo says
How did you install that apps? Please try to remove that app and try if your Google Play will work again.
aadi says
I think I uninstalled the software of play store now when I press it to open it cannot open I am playing a game I want to sign in but my play store is not working what I do now?
I.C Tiempo says
Please try to visit play store site or use Bluetooth to install Google play store.
Lord Moataz says
Hello,
i got galaxy j5 SM-J500H with android 5.1.1 i upgraded it to 6.0.1 and after that i can’t access to play store i did everything u said and nothing happened i went to factory reset and now i cant log into any google account i dont even get the login screen when i reset my phone saying ‘ Checking info’ for 15 mins and after that say try again later i can’t open any app from google except Youtube and btw my connection is stable working for my other devices and i tried my phone on another networks and still get the same problems pls reply me asap ty .
I.C Tiempo says
Hi Moataz, please try to remove each third party apps and try again. Perhaps there were apps that are conflicting or not compatible with Android marshmallow. However, if that doesn’t work, I would recommend you to go to your nearest Samsung service center.
hannah says
Thanks! It’s working! My Google Play is now fixed.
abha says
it still not work. it always shows “connection timed out”.
Kat says
I have a moto 3 that I just factory reset. When I tried to set up the device and lo into my google account it will say “just a sec” and then the “google play services has stopped” message will pop up and it will take me back to the previous screen in the setup process. I’ve tried skipping it and logging into google play after my phone has been set up but it still does the same thing
I.C Tiempo says
Hi Kat, if resetting your phone to factory settings did not solved your Google play store problem, perhaps flashing your ROM is the only solution. I would recommend to bring your phone to its authorized service center.