Adminpldt not working
There were a lot of reports about adminpldt s not working, that it is not accessible anymore. In fact, on my previous post, 7 PLDT default usernames and password,s many commenters are raising questions about adminpldt not working anymore. Some said that PLDT itself has blocked the access due to security glitch. Although, PLDT has not issued a public statement on that matter yet. So, it remains a speculation.
Advertisements
What really happen?
- Forgot the adminpldt password?
- Is the modem/router defective?
- Did PLDT block the admin access?
- PLDT Home Fibr Plans 1299, 1699, 1899 & 2899 | Which is best for you?
- 4 very easy ways to block hacker and protect PLDT home DSL WiFi.
- 15 new PLDT Modem/Routers Default passwords and usernames
As a computer administrator/technician, one of my clients experienced the same issue. At first, I can access his PLDT router via adminpldt or superuser account, but just recently it is no longer available. So, I did some troubleshooting.
Forgot the adminpldt password? I thought that I just forgot the password, so I hard reset the PLDT modem/router but to no avail. Still, adminpldt is not accessible. I can only access the user level through admin and 1234 user account which has only 3 tabs (Status, Wlan and Firewall) or basic settings.
Advertisements
Is the modem/router defective? Since adminpldt is not working, even after router hard reset. The first thing that comes into my mind is maybe the router is having an issue. So, I called 171.
The tech representative is not giving me a satisfactory; answer; instead, he kept on asking questions. Why should I bother to use adminpldt? What I am going to do with it? — and so on. Politely, I explained to him that my client needs to access the advance settings of the router. I also asked him if PLDT did block the access of adminpldt which he answered “NO”. Then he gave me a report number.
On the next day, I decided to visit the nearest PLDT office. I believe that they can help me better than Phone tech representative. However, the staff told me to call 171 again. I also asked her if PLDT blocked the root access of the router? I received the same answer, which is a big “NO”. She added that my client’s issue on adminpldt occurs because of a defective modem/router.
Now, I concluded that the problem might be the router. Why? Because in my home, I can still access the adminpldt GUI without any issue. So, I told my client if it is okay for him to request a modem replacement or we will call 171 for any possible solution. He told me that, he is planning to buy a router for better control of his network. To cut the story short, we didn’t call 171 again and just bought a new router. The adminpldt not working is still unsolved.
Advertisements
The Solution
Did PLDT block the admin access? Recently, while in the middle of the game, my internet connection fluctuates, for about 15 minutes. But resumes thereafter without my WiFi connection. So, I opened a browser to access my PLDT router to check what happened to my WiFi connection. Guess what?
I can’t access my router anymore with any username or password. Adminpldt is not working, and the admin:1234 are also not working. I called 171 about the issue, and they told me that it is because of the remote firmware update. This time the tech support is excellent; he is answering my questions diligently. I asked him, how true is that PLDT is blocking the access of adminpldt?
He answered me that, on PLDT Fibr by default, it is now inaccessible. On PLDT Home DSL, adminpldt is still allowed. So, I hard reset my router to see if it will solve the Wlan issue and adminpldt as well. Voila! after the reset, the Wlan came back except that my router can only be accessed with admin: 1234. Adminpldt is gone.
I called 171 again, this time the representative is a lady, she gave me a report number. She added that my issue will be resolved but it needs an onsite visit which I agreed.
The solution is that you need to call 171 and request for adminpldt access. PLDT change the default access, instead of just the I.P address, “192.168.1.1” they added extra line. It will look like this (not the actual URL) 192.168.1.1/admintrial.html but I will not divulge it in this post for your router’s security purposes. The password was also changed before it’s all letters “adminpldt” but now it’s alphanumeric of 20 more characters long.
So, you need to keep your patience, it will take days or even weeks before your request will be granted. Aside from that keep your cool also to PLDT tech support, they will be asking you questions sometimes unrelated and they will answer you out of bounds. But relax, breath deeply and politely (keep in mind that call cent agents are not technical person some of them rely only on their screen manual), just tell them you need the adminpldt access, to set mac filtering, traffic shaping and others.
The tech support told me that adminpldt is still accessible to subscribers that requested access to it. However, as of this writing, this only applies to DSL users because the fiber system is not yet stable. I will keep you posted once I can access my fibr adminpldt.
Important note: Ask the PLDT technician to hand you over the new password and username, the password must be alphanumeric. So that, in case you need to reset your router, you can still access your router without calling them again.
FYI: The router is technically owned by the subscribers, we paid for it. We have the right to access it in full.
Update: Due to many requests about adminpldt problem I decided to hand you over the new default URL and password of adminpldt. For baudtec routers: URL (192.168.1.1/super.htm) pass: qVuUKLmCJJhCF4YY3x9xqJy. For Prolink routers: URL: 192.168.1.1/pldtadmincel.htm pass: 7a6097e438d32f84964abbc.
Conclusion:
There might be a reason or reasons why PLDT is doing this change. Perhaps, for security reason, given the URL and alphanumeric changed. However, as a customer and owner of the router, PLDT should inform their subscribers for any changes. I believe, they are obliged to do so. On the other hand, we, subscriber, especially, to those advance users, must remember, “great power comes with great responsibility”. Let us not abuse or do something unacceptable to the router, be fair and know your limits.
rain says
September 14, 2018 at 11:40 am
not working na po. nag work sya nung una but feel ko nag update na naman sila. And hindi na talaga sila matawagan ngayon puros automated na.
I.C Tiempo says
So far, sa akin this is still working. I am using a prolink router.
Kai says
Ayaw na niya magwork, yung sa baudtec
I.C Tiempo says
Ganon ba? i will try this again sa baudtec kung hindi na nga ba to nag wo-work. I will update you soon.
Juan says
Didnt work on me, the previous did… im on Prolimk router
joes says
many thanks, your grace!
I.C Tiempo says
You are welcome joes. Am glad that you solved your adminpldt problem.
joy says
bakit yung sa amin baudtech rin pero di ako makapasok sa adminpldt nila
I.C Tiempo says
Joy d ko maintindihan, sabi mo, ‘amin baudtec” tapos sabi mo naman, “hindi makapasok sa adminpldt NILA”?
wohlshire says
RE: Prolink PRS1841U PLDT Router
url: 192.168.1.1/admin/pldt.asp
user: adminpldt
password: 8d32f84964abbc7a6097e43
credits to: https://www.youtube.com/watch?v=iOhPEjuML1M
tested on: 2018-09-05
status: confirmed
I.C Tiempo says
Thank you for the input. I just hope that PLDT will not update so soon. Because it keeps on updating their Fibr routers. They really want us to sign a Waiver…LOL..:)
Don says
Di na gumagana sir
I.C Tiempo says
As of this time, I am still using this password and still works. Please remember this is for DSL users only with Baudtec and Prolink routers.
Juan says
Surprisingly this one work just now.
I.C Tiempo says
Well, nka comment ka na hindi nag work. So, ngayon nag work na?
I.C Tiempo says
Am glad it worked, and you can now access the adminpldt of your PLDT router.
KT says
Found it!! ito po working sakin, di ko akalain na may chance pa pala ma-access to 😀
I.C Tiempo says
Hello KT, I am glad that you found this helpful. You are free to share this to your friends that has the same problem as yours.
AJ says
I am trying to access username and pw for prolink but its still not working. I am trying to contact 171 and I am unable to reach customer service. Poor customer care for PLDT customers.
I.C Tiempo says
I know PLDT customer service is indeed poor. As what I have mentioned in the video, i called them many times to get these URL’s, passwords and usernames. If you are a DSL user and using either Prolink or baudtec you should be able to access your full admin using the given username and password. However, if you are a Fibr user, it’s a bit hard. PLDT wants us to sign a Waiver.
batman says
You’re the man! I can now fully access again my DSL router (baudtec)!
I.C Tiempo says
Well, how do I call you? Batman forever? Hehehe! I am glad that you found this post useful bro.