Facebook is the most popular social media platform, with 2.7 billion active users each month. Everyone is using it, from children to Senior Citizens. However, in rare
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The most common problems are: images are not displaying, it loads very slow, and the site’s design is messed up. So, what causes those Facebook loading problems?
It could be your computer time settings, browser extensions, third party software, antivirus software or your PC might be infected by a virus. But don’t worry, you are in the right place, and you are in your way to solve your Facebook loading error. Follow the easy steps below.
Hot Topic: Facebook Account hacked. What to do?
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Update: March 13, 2019, | Facebook is down in some areas of Europe, America, Asia, and other parts of the world. Facebook users, as of this writing, will find it hard to log in and update their Facebook status. WhatsApp and Instagram suffer the same issue. Many believed that it’s a DDoS attack, but Facebook said it’s not a hacking issue, and they are doing everything to restore the largest social media site.
As of ( March 13, 2019) UTC +08:00 Some users are now able to access Facebook, it seems gradual restoration is in effect. So let us wait until it is finally be resolved.
Facebook loading problems mentioned above are prevalent among Facebook users. However, sometimes, Facebook has nothing to do with it. The problem might be on Facebook user’s computers or gadgets.
Possible causes
Incorrect time settings will lead Facebook not to display correctly. In my experience, if your computer time and date are one (1) week later, Facebook won’t load images properly even if you have the fastest internet connection and excellent computer specification.
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This fact is often overlooked even by the system administrators. So it’s worth looking into this issue first before proceeding into another possible reason for Facebook display problems.
So many Browser add-ons and extensions
Browser add-ons help make your surfing experience a whole lot easier. However, too much as always is not good. It can cause Facebook not to work correctly in your browser.
Choose only add-ons from trusted sites and the one that is useful for your tasks. Keep in mind that some browser add-ons are the source of phishing technology that will not only harm your Facebook experience but as well as your privacy.
Software is causing Facebook not loading properly problem
Facebook loa
Check your Antivirus, especially if you are using Internet Security software. Make sure that the Facebook website is on your Internet Security exclusion list.
Why does Security software sometimes block Facebook?
It’s what we called False Positives. Security software was programmed to do things according to how it is being scripted. We have to understand that the one who coded it is human, and human sometimes makes mistakes.
The Exclusion list is what we called safety net for Antivirus in case it reacts differently towards trusted or a legitimate Website or software, and Facebook is one of it.
Browser cache, cookies, and temporary files
Facebook not loading properly is sometimes caused by cache and temporary files.
Most browsers use cache, cookies, and temporary files technology to improve the user browsing experience. It stores data for easy retrieval in case the user asks the same content. However, there are times that they encounter problems. Thus, displaying website content can be affected.
In this case, you have to clean or clear your browser’s cache and temporary files. Usually, after clearing your cache and temporary data, your Facebook must display correctly now. Nevertheless, if the problem continues, check the below additional information.
Facebook not Loading may cause by Virus attacks
One of the reasons why your Facebook, loads slowly and cannot display correctly is the virus. Browsers are an easy target, a simple download or visit to any malware-infected websites; your browser can acquire a computer virus. Then it starts to change your browser settings to its advantage, and you are unaware of it. After a while, when you are trying to log in with your Facebook account, all you can see are texts, no pictures, even the Facebook button isn’t colored.
In this case, download Malwarebyte’s latest version, then install it If you are having a problem installing it see this How to fix Malwarebytes runtime errors. Run the update and scan your computer. To make it safer, uninstall your browsers. Download the latest version of Google Chrome and Mozilla Firefox and install, respectively.
There you have it; you can now log-in to your Facebook without loading and display problems.
Update: 2018
The recent problem occurs with some Facebook users. Every time they load Facebook in their browser, it displays encrypted text. It is due to Facebook turning on Brotcoli encoding. Due to that issue, most Kaspersky Internet Security users encounter Facebook display error. As a temporary workaround, it is advised to turn off “Privacy Mode” via settings temporarily.
Fortunately, this issue is already solved.
What if Facebook still won’t load after following the steps above?
Chances are, Facebook servers are DOWN. Yes, it can happen anytime, even to gigantic and popular websites like Facebook — nothing is invincible in this world. So, what to do? You have to wait a couple of minutes and try to revisit it if it’s now loading properly. Usually, you will see an error or notice, as shown in the image below.
Do you have any smarter ideas or experience in solving Facebook not loading properly problems? Please share it with us.
kuyie tsido says
June 5, 2016 at 7:03 pm
hey, i have a problem on my Facebook display, this problem is only occurs on my account, not to other account,
please reply me to solve this problem as soon possible.
thank u.
Lizzy says
I have a problem with Facebook not loading correctly – just a word jungle on Firefox. Went to internet explorer and after a new login work perfectly fine. Went back ot Firefox – still the same problem! I am not computer savey and an old girl. I run a Facebook page for my business and really need it, my main means id Firefox, having to go the IE is a bother . Is there a war to fix this problem for a not to computer savey person?
I.C Tiempo says
Hello Lizzy, please refer to my reply with Ian or visit this link https://support.mozilla.org/en-US/questions/1122453. I hope that will help you solve your Facebook display problem.
David says
I can’t open facebook on Chrome, I keep getting this page copied below, and the fix for firefox isn’t compatible.
©g¢¨hõ°ˆÔ¤që<ßóióû/ï$ª®î~Ït#Pi_ã#–ͬÆvW—¤’T *‰Åþœó‚dâ9“mKM´&É„sÞß›š¶ å*ÄÎ!N;Ò3JEçÈVåé½÷ßz6òàÙÁƒäÉà ÎÇ»Rá‡ÅqŽJ<:ñx )’·”S¥PyÜY›BN©ÏUÇ’¥‹RåªSé¢wQ÷ö¿¦•¥{ΈEÀ/ƒøRmæÛ0í›nëÌ4ÙÄX\O²S‹1³#É·ª M@v…Õl¨øN®é2… ¿šÈ&-ð*ÔB*ºp¤PhýTjPHÃO¦©çVaá¸}šáƒXüÌùqýpý}Ÿ`Y’5Ï»XÄ$×JËÒôÜK=Ê÷Ž+ܯòóWá–RñÞýÏ’òî>ÞEò`v©]•á!LÈ×ò}Ô‡÷¿÷Òóß?«nå‘bÜŠ^z~úSœ¢]‡ûà mÃJ\þ^‚ƒiìç›ÐÞäÁ[{²Ç‡¸ß™’° ãHD° S{9h;K+†Uxüx-ä¿Äá/úOþ’ø埡ˆüŒrI½?iÉIýã%X±0›|A§’Øü†ÛíwìÙ«½Âvwœž½Íg¸¿™ÍzØDU¨ÙëŽÖs :Í^rñ&¾ôÜÙ“ùàòL{ÓÞæ›ôì.ôf¸?w¦I±
I.C Tiempo says
Hello David, I am still waiting for a reply from chrome support. For the meantime, please try to re-install chrome. Then, disable your antivirus especially if you have Kaspersky.
Shubham says
I had same problem and my Kaspersky antivirus was blocking it all you need is to turn off pirvacy mode off
I.C Tiempo says
Indeed Shubham, most people who encountered such issue are using Kaspersky. I do hope that Kaspersky will do something about it on their future release.
Sakib says
How to turn privacy mode off in kaspersky…?
I.C Tiempo says
Hi, just go to “Settings” and look for the privacy mode and turn it off.
Carlo says
Having these texts while loading in Chrome. Done all the steps but still did not work
” dÞ6ßû.’^¦_ÒPZg|¯ˆb xR‚Ô¶«5Õ§î…𙹽ÿ 9„Ú„÷ä:U•è*’áZe:+kD•\Y%o^Ç`nïDô„š¥{ùÖj²‘ T{Ë+‚2.R¦zñ—ŸEÿ¾¿#.Dýí HV?çÝü“䋯š5ƒ4vþè÷3–?æýæŸÀ‚KýÁÜტïðAþŸ’Kìœ{+Ã-úúíúp=ùg÷»A³ß‡gãA¶Xórç4SŽšÑî˜ñçDéAå²wðF¢ª}!¨ƒ÷µ;v‡|ü¹)È{ËÏ pbÔú>i³+¶ðüõwˆZìiDã¡CÑÂéю̇¢mIÊ-X8ò9/j$f©láô+ÄÓÿ¼Œ4þ(múƒNšF3|J0Oå(¦)M/–9fŠ)õ0óèe|·E§†{ä؈Ùá*`-Ò.á賄MX‹fA1t˜w³m¿Šfô‚#ÖÐs’äo~¦N<ÊÌñeQÓ¾‚^UËP¯Uò†²’¦×²þQAÊÁ"У¢0&¨•™Ê«ÛÔ+þ®'®™»\r–abóê<ææûÞ‡2 ]â( §îçdvÛ_9áR‡Ìë¦cÂaݪ€q‹òù6œuZõÓy Ô¸¨‡–ÊÿÓocA)OK…ÞXOËáÔ†CD›y1ƒQ®ôËR·)ÕºR‡¨¬‹îÄ‚ødziÜÌyϘXŒCT?j§D…òê~|pb¼3ø÷+¶Ê+'vž_ŒEÐã.ö<)òœ§ÜÍú¤Uji’|‰8 =æ¦×´ˆ®m žY”¥7xãF=Ý|«´í™ú6ІVw-!§¸ˆšdÎàÿþ¶^ùõ=/äCƒ’üð°ë@Iêhö „ƒ1zz{¢‹R%¯H¦8n¶tè=û”-@I<8iˆN#WjÞ¤3ü^nEè½nßz"`ȃ“†Øü½èª"Ž¬øÖ¸öÎýi&µšÞÎÖ¯T%ñà$‰Ørõ¦QD×’ÉQ]/ê{©¬Bo×ì¤O€’xp’Dl¹æ *¢kЀT±¿Djؘ¬&Ð{.õ} (‰'ID§nº®<ÕÏí»IÛ Ø¼Bï2bµ)2å}Q¶=jQŽè ¢”ºBD¥Èù=˜½_#ÑPZÃ7ÕRø´¾G¾uDØîÖq—ë*!›+êþ6j&›Bœr23Þ f¯TÇø.”L,×ë•Š¼â´kHº§œÖ”Ïú’ì= òÂü¨tbáŽ)´3Ã3«H9D8HËï¬cÒ#•†ÁUD”S£œª@¾÷éóíʪ3W£Öˆ®Áu 8Ç®Î]‚N‰JRpõ6½õ=ÂV€%{àFf¬âëF¸½X5g†‰Ó¨Âêœ l!Öœ:vòŽàŸ!è‘í;©½Í¾Ñœ7ï™á@kž«;_h kö¨„6[¿GN1*÷Ëuܲìn]×m•A¬.DKâ4õÈ·É $Lú\f²ý¶9ÏDͪ˜·L1#D0ÐìQó‰cxÈTT¬Eó7ävé¥T»%\³&×Ñ«GÄÍ’OVŒ(ù ´˜¿ÑÓvý~ý8ÙÐ}¼ØÒõ”À5èÛqCzä~袖/‚kR´N:S*x•Ž’qÒ)ÚÉÊ6^2æ©A÷øÎÉøâ‚V¼òj»ÒðP=®-ZÆÚGØk®øOÈö«…`2›=íw¥2í& ù?Ýr–™}£YÁWŠeh*yv?íKãàq„ù.~ÏšDˆ¿öÇåò1øúòízYE“ËÍ9¿¿>|_sÎ&A¡#»«sÇ¿%ØÜ#7ä6;)¢LÞ_³×ô‰aŸLCd#xñé°-Ë:†¼øm’Je»ššÞ _îAв[N¥E“ŸõõÚýv½sA#P\ÚÈIƸ¸›ŒWͪç÷šˆnÉzäØ!ïÍëÆTHl‰_¿ÍûÅã|±…{¾ïÛØë‘ßB*¾q%·\•âo»ªSGY´`×E1ѼÓíQÚó”ìz®ëº »B׶CiOtG°ÅejÎ]ÿþCJáRvU¾åIÁÍ:Åp%þ óN(x|¢ëG5\zø^šj2Γæ¤n|àJ‰³Õ¾Aß÷(Äó8>¤p–bJÚ³íÌ$Ëxk¬D¿Œ‹6Ž1@E~o2~‡¿µ_yZ?¿äë}ï¯õÅ•¯íΩmoÏ**òrݺ/¨ò‡YµN±›ŸnçËÓ’VuN½›K½h)Ô?ÞüWh®aŠw=ûCŸ³Î-rØe;ØûÉÑíl@¶2ò ?°v¦õ¬æ@Åúœ–fûlnÒ‡y»Ï€0òÔý•’Ì&Ø…–—’í{R–[ÞáMÊlÎkXÃ0-¶âiÈÒ†>ÚüÔqò׌’wRæºÿ IZMîƶã¦)#n´1ËçÙÖzáCOwm+4æz8‡ò&ž2ϳšIÅ?3Õˆæôˆ¶† a1Ï·IœÁ±06¡:¤Ø¤Ì^š;]RÏfˆà.´òùD3YJeþáój/æÑ|±œì7;Šfzæ7èÖlÅw¾üÓ¹ Eá `Úõü)§Üòä¬tŠ]V¦”ùØ‹h!°3ò‘%‰©L³æj²Ü¸^b¶®Œ®çæOÁË®ªL>ÿD@ðÈÙ¾åŽ<‡îþÑHuŸµÂ¬ÇƒUš÷jQ$uÁ,G':ûƆµÈp•ƒöûÌÓÂÜé,9Ž_LBŽkŸW-Œ ¢®àh¨¥y6¶ÞbJ¯p;w‰-Í·ŸŠÓ³hùâµåJÌÆÅ´¯HLQsj÷G5Gظ‚Ù©™ëÏà9Mo4—5ýGJAm/ˆælÕÜ]S#iËNÜZÖX7´²ßo™š»'”²Ž¢î?¦É'ÄÊ0¬ù΀W0ß{û¢Àsuá‡É¯¿ÁEšçŠÏ“õÎ$÷Oo»ˆwOÛEZû0îCtè<º~½gàˆvc¹½TJؼ™f²^œ„O™D‘:â,¥¸›ëKmØöXœ«Ø>T²Î”„hñ,™Ññ1òÄ5ÖéQ܉ƒ&ácéÙÔ°Z.V‹«‡”,çe€÷_¥Ã.¨”¸Ú‘Ôy #Íy;=+Mõ\ÊF®uÆ*dÍ[aO}ÙdL§É”¸;ŒÐ%‰>þÿï¶a“1]NùIõÂTF{cê$>!é,ËÂw£wû_ÿÿå2ù¡8ë¯è¨0M oý ÿd“æ~r²äˆ¹Ã¿¿,>¾â«~RhmØ =ØWX÷‹øÅ£‰»“«b¿^¯:<(¥OK©ë;¶ÂìQû!Ꭸú S…‹x±ø×ÙW¨ùÑš?üùj#²†DKçA\ÊkŒè¸Ÿ«Çý¹hƧ֕_7+-#éÇ驳rç-F›”·¹ ´¦3,Lʼný§k#ëD¯-—ö²ižönìD,Öp¤øùóçÌ„?v¼ã»Ò‡½BV9DNZÁu’e¬úÆFqV‹æÍ"©k2ÖÜ=äûu¹X¨ä {b=-ñƒyÁÙkAìÁê¶âÛ*@ÄÌ7È*)j-"ÆM‚Rqó“ÆÖn×Ó¥a'Ãâ€$AË"ð)˜â<ïòIÉϵŠ£ÐþÃP¹}ÙQmDVb”¯1Q¶Øã•ryÅôúÁ¯v†4mKÊ'_vM벌D]vלWì6Žý¯.¿£É{ðÐUFwüXfÖ%d\ ãé{s¡GÁƒì4åvJd%–øÚÓÕ¼Jißi'eeD;UœÕ÷êñ¼â~bs™ š&¨=ŸµOƒ©s×R?`®åæ¾£ÈQOªD½ú#ÂÇ#‚ÿs’U‰Š SÜ]îçÌrqùó7LõI€º÷ÂJ¼ö|Ñ”ÿ#›hu¡B ŠëÆ…x%0«[Ò5h@evÕ9û’@‰…ÿlOÆ¥ók’ìíGð}7P1Ï.ŽfEøD»0Jº¶Pb}¿ `lj&§Ä‹¬{k×ý–o¼W.›•` Úø1¹J/ÎPðÜQð|vJhPšM#2ÿÅ%:+[¢ßcŶ”ø”åø|…+šÁ©Ìo
I.C Tiempo says
Hi Carlo, please refer to advice for Ian at the comment below.
D. Wolf says
I just followed the instructions on this (removing the br) and it works! Yeah, nothing I googled and tried before worked. It was an easy fix. Thank you!
I.C Tiempo says
You are welcome D.Wolf. Am glad that you solved your Facebook problems with this guide. Thanks also to your nice comment, it inspires me to do more tutorials that will benefit every average internet users.
Ian says
This is what I am all of a sudden getting on Firefox on my personal laptop as of 2 days ago. It has been working fine for years. I know I’ve seen this before at some point but don’t know what is going on or how to fix it this time.
I deleted and reinstalled Firefox, I cleared my cache and everything else, I have disabled AdBlockerPlus on Facebook, I have tried a different DNS. I’m not sure how to see if there is an exception on Kaspersky, but it just started doing this 2 days ago after some updates to my system software (Windows 10)
It is working perfectly on IE and Chrome but I use Firefox as my main browser with my main account.
Below is a small portion of what is showing up
‡þäÍïÿý|yîlz&W|vlw—í&V ‚e3 u˜ç~ö|6ÚLöÑ”TAÕ6‹Ê»Æ²ˆ²‹(°³S¼÷mû0eQîæ7¿~{2–^5£,ZBŒV`Ý(âÝQÌü,ýwÈäºóO!˜ìA*]¥=wŠ˜Ü=õ&Ó²èü¤Â+“Êõ•]v*ט?-ùQ‰Tœ ÝöȆn»…ï–W\3*Ccò“W®»™Ë›£ó?[dWºãK{ŒÎ½¯íþÿÿZtíòŠJ·(w‚W G’%~Âv2þfpûjÖ©5¼ÏlòOx`ÀèvñÒ|…u@ð}?u/Ž{¶çá^(ªKÓ¯ƒðh̸¢œ/–rWÑ¿üÝZ—E¶hœv]š>„4 qÊï³Ù> Šö1žÒôdÒDRžvO”J£4;Ñ.§1SÔ4:Òøeû•¨Šz ©íqjšÎèY Жõ´ÏÂ=WTSÆK[ìO^ì*jèÅǯC ÀúóSÞ“3 x>ŽÆ{. c´COâI™(ì”úçpær&<€ãÔj·´^Ž{ø¿k酪½P‚a×$ ™;Œs¦˜9õM¤\<)…øÓ²I²|ó;ð£ï’T‚1åc²_Xš00^KÿCuªYVum‡FÕˆIÌwª‰—ೆssüÆÁ¹uYv–˪ÃÛ¡DÅŽcÄ„2®xDx=Xh|ª1è%Œ‡$ŠIx Jàö@?ÿ!”ðͯßås ˆ$Œ?Öæãr7xjZ½¥Öí& ¸½¿Ÿ§«?%ÒZ
I.C Tiempo says
Hi Ian, it’s been days now that this issue was brought here. This Facebook display problem is all about Kaspersky filtering and the turning ON of Brotli encoding by Facebook. As your first-aide, kindly turn off your Kaspersky filtering. Then follow what jscher2000 advice as quoted below;
Leanne says
Thank you – it worked for me! 🙂
I.C Tiempo says
Hello Leanne, you are very much welcome 🙂 . It’s good to know that this guide on solving “Facebook not loading” problems, helped you.
Ian says
Worked perfectly.
I think I need to copy and paste this into a word doc because it happened once before to me as well.
Thanks
I.C Tiempo says
You are always welcome Ian 🙂 . It’s my pleasure to help. Am also happy to learn that this guide helped you solved your Facebook problems.
Pat M. says
I am running Google Chrome & Windows 10 and ran into the same problem. To solve it, open Chrome and type “chrome://flags” into the address bar. A list of Chrome options will display on the screen. Scroll down until you find “Brotli Content-Encoding” (it will be near the bottom). From the drop down box select ‘DISABLED’. Close down Chrome and reopen. It should solve the problem.
I.C Tiempo says
Thanks for the input Pat. I highly appreciate it. 🙂
J. Shaw says
After clearing Chrome’s cache, refreshing settings, and uninstalling and reinstalling, THIS is what finally worked for me. Thank you so much!!
I.C Tiempo says
Hi J. Shaw, thank you also for sharing your experience 🙂 . Am glad that you are able to solve your Facebook display problems.
Chris says
Ow man I’m so happy now! 🙂 This is the only site that talks about the ‘facebook caracter screen’. I tried everything mentioned on other sites. I tried different chrome version (32-64bit, dev.,canary, incognito). I tried clearing browser data. I tried the ADWCleaner tool. Nothing helped until i found this site.
To test I switched off Kaspersky and facebook on chrome worked again. Didn’t think about Kaspersky to be the issue as facebook was working fine on Internet Explorer (didn’t try other browsers). Followed Pat M.’s instructions except scrolling down the long list I used ctrl+f “Brotli” 😉 Thanks a lot!
I.C Tiempo says
Hi Chris, first thanks for the appreciations 🙂 . Am glad that you found this post helpful. It is an honor to be at your service. I’m so happy too, that somehow we fulfill the mission of this site, that is to help, inform and educate.
Ben says
thanks a lot!!!!!!
I.C Tiempo says
Hi Ben, you are very much welcome 🙂 ! Am glad that your solved your Facebook display problems with this guide.
Wil says
THANK YOOUUUU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I.C Tiempo says
Hello Wil, it’s my pleasure to help you 🙂 ! Am happy that this post helped you solved your Facebook problems.
CHARLES E. MILLER says
I followed the instructions above. It fixed my Chrome problem with Facebook. Thanks ever so much.
I.C Tiempo says
You are very much welcome Charles 🙂 ! Am glad that you solved your Facebook display problems with this guide.
husam says
hello
i have tried ……. I’ve experimented with many of the existing ways on the internet to solve this problem but no avail until I found this method after a hard search . the problem has been resolved
Thank you
I.C Tiempo says
You are welcome Husam, am glad that you solved your Facebook problems with help of this guide.
Akshay says
Could you let me know the procedure for chrome
I.C Tiempo says
Hello Akshay, please try to follow the guide by Pat M., let me know if it works.
Char Sines says
OMG! Thank you so much for this help! I just knew that I’d broken the internet, LOL.
I.C Tiempo says
Hello Char, thanks for the commendation 🙂 ! I am so happy to learn that I was able to help you solved your Facebook Display and loading problems.