Adminpldt not working
There were a lot of reports about adminpldt s not working, that it is not accessible anymore. In fact, on my previous post, 7 PLDT default usernames and password,s many commenters are raising questions about adminpldt not working anymore. Some said that PLDT itself has blocked the access due to security glitch. Although, PLDT has not issued a public statement on that matter yet. So, it remains a speculation.
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What really happen?
- Forgot the adminpldt password?
- Is the modem/router defective?
- Did PLDT block the admin access?
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As a computer administrator/technician, one of my clients experienced the same issue. At first, I can access his PLDT router via adminpldt or superuser account, but just recently it is no longer available. So, I did some troubleshooting.
Forgot the adminpldt password? I thought that I just forgot the password, so I hard reset the PLDT modem/router but to no avail. Still, adminpldt is not accessible. I can only access the user level through admin and 1234 user account which has only 3 tabs (Status, Wlan and Firewall) or basic settings.
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Is the modem/router defective? Since adminpldt is not working, even after router hard reset. The first thing that comes into my mind is maybe the router is having an issue. So, I called 171.
The tech representative is not giving me a satisfactory; answer; instead, he kept on asking questions. Why should I bother to use adminpldt? What I am going to do with it? — and so on. Politely, I explained to him that my client needs to access the advance settings of the router. I also asked him if PLDT did block the access of adminpldt which he answered “NO”. Then he gave me a report number.
On the next day, I decided to visit the nearest PLDT office. I believe that they can help me better than Phone tech representative. However, the staff told me to call 171 again. I also asked her if PLDT blocked the root access of the router? I received the same answer, which is a big “NO”. She added that my client’s issue on adminpldt occurs because of a defective modem/router.
Now, I concluded that the problem might be the router. Why? Because in my home, I can still access the adminpldt GUI without any issue. So, I told my client if it is okay for him to request a modem replacement or we will call 171 for any possible solution. He told me that, he is planning to buy a router for better control of his network. To cut the story short, we didn’t call 171 again and just bought a new router. The adminpldt not working is still unsolved.
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The Solution
Did PLDT block the admin access? Recently, while in the middle of the game, my internet connection fluctuates, for about 15 minutes. But resumes thereafter without my WiFi connection. So, I opened a browser to access my PLDT router to check what happened to my WiFi connection. Guess what?
I can’t access my router anymore with any username or password. Adminpldt is not working, and the admin:1234 are also not working. I called 171 about the issue, and they told me that it is because of the remote firmware update. This time the tech support is excellent; he is answering my questions diligently. I asked him, how true is that PLDT is blocking the access of adminpldt?
He answered me that, on PLDT Fibr by default, it is now inaccessible. On PLDT Home DSL, adminpldt is still allowed. So, I hard reset my router to see if it will solve the Wlan issue and adminpldt as well. Voila! after the reset, the Wlan came back except that my router can only be accessed with admin: 1234. Adminpldt is gone.
I called 171 again, this time the representative is a lady, she gave me a report number. She added that my issue will be resolved but it needs an onsite visit which I agreed.
The solution is that you need to call 171 and request for adminpldt access. PLDT change the default access, instead of just the I.P address, “192.168.1.1” they added extra line. It will look like this (not the actual URL) 192.168.1.1/admintrial.html but I will not divulge it in this post for your router’s security purposes. The password was also changed before it’s all letters “adminpldt” but now it’s alphanumeric of 20 more characters long.
So, you need to keep your patience, it will take days or even weeks before your request will be granted. Aside from that keep your cool also to PLDT tech support, they will be asking you questions sometimes unrelated and they will answer you out of bounds. But relax, breath deeply and politely (keep in mind that call cent agents are not technical person some of them rely only on their screen manual), just tell them you need the adminpldt access, to set mac filtering, traffic shaping and others.
The tech support told me that adminpldt is still accessible to subscribers that requested access to it. However, as of this writing, this only applies to DSL users because the fiber system is not yet stable. I will keep you posted once I can access my fibr adminpldt.
Important note: Ask the PLDT technician to hand you over the new password and username, the password must be alphanumeric. So that, in case you need to reset your router, you can still access your router without calling them again.
FYI: The router is technically owned by the subscribers, we paid for it. We have the right to access it in full.
Update: Due to many requests about adminpldt problem I decided to hand you over the new default URL and password of adminpldt. For baudtec routers: URL (192.168.1.1/super.htm) pass: qVuUKLmCJJhCF4YY3x9xqJy. For Prolink routers: URL: 192.168.1.1/pldtadmincel.htm pass: 7a6097e438d32f84964abbc.
Conclusion:
There might be a reason or reasons why PLDT is doing this change. Perhaps, for security reason, given the URL and alphanumeric changed. However, as a customer and owner of the router, PLDT should inform their subscribers for any changes. I believe, they are obliged to do so. On the other hand, we, subscriber, especially, to those advance users, must remember, “great power comes with great responsibility”. Let us not abuse or do something unacceptable to the router, be fair and know your limits.
chistiando says
hi I’m using Pldt unli fibr. I wanted to change my password due to slow connection (maybe unauthorized access or somebody knew my password somehow) but I Can’t log in to 192.168.1.1 site.. it says the site is not reachable. what should I do
I.C Tiempo says
Please call PLDT about it. You should be able to login with that I.P.
cgo says
Hi anbody. Have a PLDT DSL Plan 1299. Bought a TPLink ADSL2 Modem router (TD-W8961N). Tried all settings but still cannot access inet. However when I use the original PLDT MyDSL Modem (Zyxel P660RD-1) nakaka access naman. Im sure my settings are correct since I previously was using a zyxel modem router which was working OK, akala ko nasira na kaya ako bumili nung TPLink. Any help please would be appreciated! TIA.
I.C Tiempo says
Did you attached the TPlink router to your Zyxel?
alfred says
good day sir Tiempo
merun akong PLDT home dsl na prolink
gusto ko sanang gawing wifi repeater
kaso hindi ko maaccess yung adminpldt.
sinubukan ko yung default pass at yung andito blog mo sir kaso ayaw din.
gusto ko sana magamit as repeater yung lumang pldt home dsl dito pra hindi na ako bibili.
sana matulungan mo ako
maraming maraming salamat po.
I.C Tiempo says
Na reset mo na ba yang prolink mo? Reset it first and try again the given password in my post. Because you need to disable the DHCP in your router and change its I.P. address to make it as WiFi repeater or extender. You can only do that inside “adminpldt” admin account.
Bob says
I’m seriously tired of these clowns. I can’t even turn on all the switch ports because of their antics. I have the AN5506-04-FG(US1a) model, GPON ONU. None of the listed PWs have worked for me thus far. Can you please email me with the one that is suppose to work on this? Thanks
I.C Tiempo says
Hello Sir Bob, I myself is using the same password listed here. However, on my ONU router, I was able to access it before and changed the password. So, when PLDT made some restriction and these default passwords leaked none of these works on my ONU router because I already changed it before. The working password is the one that I created not the default one. You may try to reset the router and after the reset try the default password again.
John says
Good day, thank you for your helpful information, just want to ask, I have tried every single tip you could posibly give, all the usernames and passwords, I am using MYPLDTDSL with Baudtec brand as router, nothing works for me, is the best thing now to change the wifi password? Thank you and more power
I.C Tiempo says
May baudtec roouter ang client ko at wala namang problema. So , it means hindi default ang password ng router po ninyo. Try nio nalang pong eh reset ang router niyo.
John Michael says
Try nyo yung link na 192.168.1.1/adminmenu.js kasi kapag binasa mo yung laman ng javascript nandun lahat ng links para sa root settings
Mj says
Hi, not directly related to the topic but would like to seek your expertise. I’m on pldt mydsl with prolink wifi modem. No problems connecting my pc and gadgets wirelessly to the internet. But i noticed that my network devices (pc, phone, tablet) cant establish a local connection to each other, basically they cant see each other. There lies my problem since I want to set up media streaming on my pc but it cant be accessed wirelessly. With old wifi router this is not a problem. Would just like your opinion if this a router restriction imposed by pldt?
I.C Tiempo says
Hello MJ, basically, this is in my own point of view, android accessing Windows is not possible unless, you will use an app to make it possible. But you have to make sure first that (in your PC) you shared a folder that you want to access using your phone. Then install an app in your android device like ES file explorer or equivalent. Using the app, look for the “network” or “LAN” and scan your networks. In that way, you can now access your PC using your phone. I hope that helps. And I will also try to make an article or videos on how do do that.
Gavron says
Paps tanong ko lang. Na access ko na before yung super admin. Pero ngayon hindi ko na sya ma access. Admin account unavailable na ang nalabas. Ni hard reset ko yung router namin tapos inulit ko ulit yung unang proseso. Pero incorrect username at password na ang nalabas. Patulong naman paps
I.C Tiempo says
Marami akong narinig na nag update na naman daw ang PLDT.